South Kensington

We have just purchased our first home together with my husband via D&G team, led by Sophie Hayward. D&G were very helpful and Sophie in particular was excellent at communicating with us and keeping us informed throughout the entire process. As a result the transaction went seamlessly. We would definitely recommend D&G and would be happy to deal with them in the future! Elizabeth & Maxim

The service from D&G from the very early planning stages of our project to the finished result was brilliant. Sophie provided excellent research and valuable insight to aid the final choice of design and layout for the flat prior to the start of the project. Regular site visits followed. Once the flat was completed the marketing advice was excellent, indeed Mattia found us a buyer within a week of the flat launch. This all in the middle of a global pandemic! We thoroughly recommend D&G and will be using them again for future projects.

Mattia was instrumental in selling our apartment in July 2020, at a time when we weren't really sure what the market would say. We agreed to sole agent and within a reasonably short amount of time buyers had been identified and we achieved a fair to good price given the market conditions. Mattia really made it happen, negotiated various aspects well, and got us through the horrible and hopelessly flawed property sale process that exists in England. He did really well. I recommend.

We have just purchased our new home via D&G Mattia & Michelle. They were extremely good at clearly communicating along the entire process and the transaction went smoothly and timely. I hope all estate agents were as honest and professional as Mattia and Michelle were - well done guys!

Whilst most struggle to follow up and are transactional based, we fell Tristan and Mattia were the only agents that were there to help and go the extra mile. Tristan accompanied us all along the journey of our purchase. We wish everyone a similar flawless experience.

Mattia was lovely and helpful, although I didn’t buy a house in the end, but throughout I had a great experience. He has great work knowledge and always very cheerful and friendly.

I could not recommend Mattia from this branch of Douglas and Gordon more highly. We have worked with many estate agents in the area over the past years and Mattia at Douglas and Gordon has superceeded all our previous experiences. He is highly professional and honest and works with integrity and decency. He is also effective and has a very quick turn around time for any queries we had. Buying a flat is a stressful time but he made the experience a pleasant and even happy one. Mattia really is exceptional at what he does and stands out from all others we have worked with in the past.

Superb client service and excellent local knowledge. Extremely helpful, professional and friendly. This agency knows its market well and is adept at finding the right buyer and ensuring that the transaction proceeds smoothly to completion. Specific plaudits to Nahit. I would not hesitate to recommend.

My family and I approached Douglas & Gordon in Gloucester Rd. to enquire about a short-term let in the Kensington area. I was introduced to Steven Toal-Lennon, Senior Letting Negotiator. Immediately, he made himself available and showed me a couple of properties close to their offices. Consequently, we were able to move out of our Hotel (we had recently immigrated to the UK from Cape Town, South Africa) and directly into a very suitable apartment on 13 November 2017 for a month. He was extremely helpful, kind and supportive, whilst at the same time, always professional. From inventories to payments, he was always on hand to help and assist very efficiently, assuring me his mobile was always on. Our next step was to move into a 12 month let (one that Steven had shown me earlier) and this required a referencing process completely unfamiliar to me and, at times, quite overwhelming. Steven guided the whole process very competently and helped us to really feel as though we were in very safe hands indeed and that it would all come together, which it did. Given the stress of such a huge move, coupled with both my children starting at their English universities in late September, and awaiting business news from SA, his assistance proved invaluable through a difficult and vulnerable time. We were able to move into a new apartment on 12 December 2017 in time for Christmas and are starting to settle down very comfortably. My compliments to Douglas & Gordon managers Esmeralda Koletsi/Kensington and Serena Barkes/Pimlico (as they successfully negotiated both tenancies with the respective landlords) and Steven's excellent service and valued friendship - we are very grateful. I would have no hesitation in recommending them and this particular Agency. The whole office always struck me as very industrious and professional, but friendly - the perfect combination. Kind regards, Susan Lurie.