"I have known Tom and Ani for several years and have always had great service from them. When they moved to head up D & G's Streatham office, I was very pleased to move with them. I gave them 2 flats to find new tenants for, and 2 flats to sell. They found new, quality tenants very quickly, and also negotiated very shrewdly on the price. On the sell side, they found a buyer within a few days on 1 flat, at a very decent price, and a buyer within 48 hours on the other! And these flats, while priced well, were by no means put on below market levels. I can only assume they know their clients, know what to show them, know how to broker a deal. I cannot fault their professionalism and expertise, nor their willingness to go above and beyond what you'd normally expect from an agent. I cannot recommend them more highly. ... Forgot to add, Chiara also amazing!!"
P.K. 06 December 2018
"Amazing agency! I have always heard about, but now I’ve experienced your fantastic service. My special thanks goes to agent Morgan - thank you so much for helping us find the right place to live. You were amazing to us!!!"
B.D.C. 16 November 2018
"Chiara Tassia has been an absolute dream, and managed to find us an amazing flat with a turnaround of less than a week! Best estate agent I've ever dealt with, so supportive and efficient."
L.H. 06 November 2018
"Had a great experience with D&G. Moving into my new place was quick and well organised. I would like to thank Chiara Tassia for the great service and support."
P.V.W. 06 November 2018
"I had the strangest of introductions to Douglas & Gordon when a property transaction brokered by another company fell through while I was in Zimbabwe and on the same day another property came through in London on the Douglas and Gordon website via Rightmove. When I opened the Rightmove page, a chat window for a Douglas & Gordon operative popped up. Never having previously used this approach but born of the necessity of being in a remote location with intermittent internet, I decided to leave a list of questions and my email address for her to revert. The operative was back within 15 minutes with answers to all my questions (Ground Rents, Maintenance, Lease Terms etc) and provided me with a telephone number to talk with one of their property brokers. This was when I met the client service revelation otherwise known as Chiara Tassia, who would take me from initial conversation in the African bush to contemporaneous exchange and completion in less than 3 weeks. If you were drafting a blue print of the perfect sales facing broker in the property market it would be Chiara Tassia and if she is representative of the employees in the Douglas & Gordon family, this company is going far. In that brief period in which the transaction went from inception to completion we encountered numerous issues emanating from all the normal sources, but it was Chiara working with her counterpart at the vendor company (this being a new build property) who worked tirelessly to keep the process on track and deliver the result. Always happy, constantly available and innovative in her problem solving. She is full of drive, innovative, professional and friendly. She puts in the hours and she keeps the pressure on without leaving the purchaser feeling they have been run over by a "hard sell truck". She is all over the deal in the early stages to keep it moving and then quietly slips into the background when the deal gathers momentum and the two counterparts are best served by talking direct...."
B.L. 22 October 2018
"Can't speak highly enough of this estate agent.Didnt know much about them before.PUt up a family home for sale and despite lots of promises and disappointments,FINALLY a company that actually delivers! Professional,friendly,and more important with access to the right clientele. Wont hesitate to recommend and use them again in the future..thanks so much guys!"
O.H. 02 October 2018
"I strongly recommend Douglas and Gordon. They are so helpful throughout the whole moving process, they have excellent service and are extremely professional. Chiara was so lovely. She answered all of my questions and made sure I unsunderstood what was happening fron start to finish."
M.R. 27 September 2018
"Thomas Gowers was great from start to finish. As a first time buyer things can be a bit nerve wracking but he was always at the end of the phone to answer any queries about the process. Even when the sale looked shaky, he effectively communicated with all sides. I would highly recommend him in the future."
N.S. 24 September 2018
"Excellent service found a great property And even after moving in the team are always there to answer any of my questions. Would definitely recommend Douglas and Gordon especially Tom who made it possible for us to let the property of our dreams. Thank you Tom"
C.S. 28 August 2018
"Very professional and helpful staff that offered great communication. I had upmost confidence in doing business with them and would highly recommend them to anyone looking for a reliable real estate agency."
T.R. 23 August 2018