"Excellent service. Open and honest advise."
D.B. 09 November 2018
"Superb client service and excellent local knowledge. Extremely helpful, professional and friendly. This agency knows its market well and is adept at finding the right buyer and ensuring that the transaction proceeds smoothly to completion. Specific plaudits to Nahit. I would not hesitate to recommend."
E.M. 14 May 2018
"My family and I approached Douglas & Gordon in Gloucester Rd. to enquire about a short-term let in the Kensington area. I was introduced to Steven Toal-Lennon, Senior Letting Negotiator. Immediately, he made himself available and showed me a couple of properties close to their offices. Consequently, we were able to move out of our Hotel (we had recently immigrated to the UK from Cape Town, South Africa) and directly into a very suitable apartment on 13 November 2017 for a month. He was extremely helpful, kind and supportive, whilst at the same time, always professional. From inventories to payments, he was always on hand to help and assist very efficiently, assuring me his mobile was always on. Our next step was to move into a 12 month let (one that Steven had shown me earlier) and this required a referencing process completely unfamiliar to me and, at times, quite overwhelming. Steven guided the whole process very competently and helped us to really feel as though we were in very safe hands indeed and that it would all come together, which it did. Given the stress of such a huge move, coupled with both my children starting at their English universities in late September, and awaiting business news from SA, his assistance proved invaluable through a difficult and vulnerable time. We were able to move into a new apartment on 12 December 2017 in time for Christmas and are starting to settle down very comfortably. My compliments to Douglas & Gordon managers Esmeralda Koletsi/Kensington and Serena Barkes/Pimlico (as they successfully negotiated both tenancies with the respective landlords) and Steven's excellent service and valued friendship - we are very grateful. I would have no hesitation in recommending them and this particular Agency. The whole office always struck me as very industrious and professional, but friendly - the perfect combination. Kind regards, Susan Lurie."
C.L. 15 January 2018
"An excellent agency to work with from both a tenant and a landlord perspective. I have been working with D&G for over 10 years. Excellent team in South Kensington that definitely goes the extra mile!"
Y.H. 17 October 2017
"I've had an excellent experience searching for (and finding) a flat to rent with Douglas & Gordon. My contact was with Ms Stephanie Russo, who was incredibly helpful and kind, always willing to help, and always giving feedback, even after I decided to close the flat with D & G. I would also like to give praise to Esmeralda, who also did her best to make the best deal possible on my behalf, even though she didn't have to! I strongly recommend this branch of Douglas & Gordon because of these two fantastic people!"
P.B. 27 September 2017
"Very nice service and human contact. They are fast and very profesional. We stronly recomend it!!"
M.O. 21 September 2017
"Had a great experience with this office of Douglas & Gordon and highly recommend it! Stephanie and Esmeralda were extremely helpful, kind, and always available to help me find my next place in London. Will definitely return to them if I decide to move in the future"
L.G. 21 September 2017
"The rentals team at Douglas & Gordon really made a superb effort to let my flat. This was my third time letting with D&G and I commend the company's professionalism. Thank you all."
A.C. 19 September 2017
"I've had the chance to meet Suzie Bassett-Piggott from Douglas & Gordon at South Kensington and it is definitely worth mentioning the effort she has made to be sure I find the perfect place. I would recommend her to anyone. Suzie is very friendly, reliable and always reply my queries in a quick and professional manner."
C.B. 18 September 2017