Pimlico & Westminster Estate & Letting Agents

"They truly stood out from the rest of agencies we were dealing with at the time, providing exceptional service, attention to detail, and last but not least a great property. As such, we decided to go for a property marketed on their website in Pimlico. We had the pleasure of having Louise Budgen holding our hand through the entire process, which was a huge amount of help. We were given advice on how to go through the entire procedure, and she was always super friendly and available. Thanks to Louise, we were able to process everything super quickly so we could move in by our desired date, despite providing minimal notice! This, personally, exceeded my expectations. And then for the cherry on top. Differently to my previous experiences with various other agencies moving in - we were given an accurate inventory check, with proper meter readings, and even a lovely set of keys (it's honestly the details that count). But it wasn't just this, we were handed a lovely "good luck moving in" card from the team over at D&G which expressed their best wishes. All in all, we have been treated exceptionally by the agency - with a special mention for Louise who has been, again, super helpful and PATIENT (yes, in caps, because tenants aren't always easy to deal with but we were always helped through every single minute step) - the good treatment has not stopped post-moving in and I really hope everyone appreciates your help as much as we did!"

"I am not easily impressed these days and have built up a resilience to the day to day transactions with people and companies with whom one must interact constantly. I have a local coffee shop I go to because not only is the coffee excellent and the food amazingly good, but I am welcomed in every time I walk in the door. A gem indeed and rare to find. So, it was with my encounter with your company and more particularly with Louise Budgen. If you could bottle the ingredients that make up her attentiveness; her excellent communication and management skills; along with her empathy and warmth of heart that she naturally exudes then I'm convinced that many like me would be vocal advocates who can’t help but willingly express praise for both Louise and in turn your company. Thanks for the great experience!!"

"Christina Wittl diligently provided a comprehensive and scrupulously selected portfolio of properties over several months and insightfully presented us with an outstanding opportunity, her relationship skills further secured the buyer and seller match. She is pro-active and a significant contributor, she unfailingly values our time and generates a great deal of mutual trust and respect. Throughout the transaction she remained committed and fully engaged, her diligent and effective communication and support enabled a rapid and seamless exchange and all involved are thrilled at the conclusion, including the legal teams! Christina is supported by an impressively capable, energetic and diverse Pimlico and Westminster team."

"Christina Wittle was impressive: very professional from the beginning to the closing of the transaction. Very proactive, in charge of the process, patient and able to co-ordinate all parties involved in a timely and detailed manner. Thank you"

"Selling a property in the lead up to Brexit is no easy task. Add the disappointment of having a sale agreed with a Foxtons buyer, who subsequently pulled out for no apparent reason. We thought it a hopeless dream. Thankfully, the team at Douglas and Gordon, specifically Christina (Sales Negotiator) and Chris (Manager) were able to help us achieve this dream. They were absolutely stellar in their customer service throughout the process, consistently communicating in a timely manner, and making sure that our every concern or needs were met. We worked with a total of 5 Estate agents throughout the year. Christina and Chris were by far the best we worked with and we are extremely happy with their work. It has been a pleasure doing business, thanks on behalf of the family and we look forward to your assistance in our future purchases. The Ogbechie's."

"Chris, Christina and crew did an excellent job of selling my flat. The market has been difficult and currently it appears supply exceeds demand. But they never stopped, gave up or became discouraged. With a great reputation as a firm, with great people working there and with a loyal client base they are the team I chose. Good choice. Ironically, the day after the sale completed a competitor agent called me, maybe from his Mini, and asked how the sale was going! Timing is key. Well done D&G"

"D&G Pimlico were great. Michael was the best estate agent we have ever worked with. Thoroughly recommend."

"Chris and his team at D&G successfully handled a marketing and sale for me, achieving a sale price significantly in excess of the highest asking price that their competition in the area was prepared to list at. They were also proactive and tenacious in getting the deal done. Highly recommended."

"I cannot recommend highly enough! They are knowledgeable, understood my search criteria and are so approachable and friendly. I had the pleasure of dealing with Louise, she is a credit to the agency!"