Kensington Estate Agents

Faultless service and client care from Douglas and Gordon in Kensington, from their initial response to an email enquiry through several viewings to proactive management of the property purchase. Mattia Mighali really went the extra mile(s) to get us to contract, dealing with a range of issues promptly and very efficiently. Thank you!

E F
04 February 2023

Douglas and Gordon have been very responsive, professional and helpful in looking for a new home. We had the pleasure of dealing with Silvia who is not only absolutely lovely and accommodating but also honest and knowledgeable about the properties. She had no issues answering any questions we had with complete transparency and even gave us helpful advice about selling our own home. We will definitely be using Douglas and Gordon in the future and asking for Silvia again.

Shabana Elshazly
12 January 2022

Daisy (and the D&G Kensington team) have been not just extremely proactive throughout but an absolute pleasure to deal with. I have no hesitation in recommending Daisy and the team enough on all levels. Very fast responses to any query and a fast rental of my property.

Olga Aguilera-Lopez
17 November 2021

I worked with Olivia Barlow from Douglas & Gordon Kensington, and she was amazing from the start. Olivia was always responsive, thorough, helpful, and kind. She made the process of finding a flat far less daunting. From the moment I met her she was up front with all of the necessary information and constantly had great ideas and advice. I really appreciate Olivia's help in my flat search, and I would recommend her to anyone looking to rent a flat in the area!

Kendall Ayers
24 September 2021

Charlotte is a thorough professional who does a great job in introducing you to properties of your interest! I really liked how responsive she was on the infinite number of queries I sent her for an apartment viewing. Great service, highly recommend!

Arsalan Azmat
18 August 2021

Charlotte was so responsive, helpful and easy to deal with!! So refreshing from the usual experience with London agents - would highly recommend working with her.

Amelia Rich
18 August 2021

While searching for flat to rent, I approached Douglas & Gordon to see if they had any listings that suited my search criteria. Hannah was in charge of handling my account. She was very responsive and professional, providing me with good options that were within my search criteria even when I had made known that I was also using other agents and had viewings lined up. She welcomed calls and never did I feel I was a nuisance with my smaller budget. She will give you the time of day and not rush through the phone call (I know I was semi-rambling at one point) even if she has a busy day ahead. In the end I found a place with another agent but I feel I should thank Hannah and the team in this branch of Douglas & Gordon for really treating me as a valued customer.

Richard Uy
17 August 2021

We had such a quick and easy move into our new place and were really happy with the service at Douglas & Gordon. Charlotte was always on hand to help and everything went really smooth!

Yasmin Planchon
13 August 2021

Charlotte White-Smith has been really kind and helpful throughout my rental process. It was my first time renting in the UK, and I am not in the UK now. Charlotte recommended a fantastic property and shot clear videos for me. She answered all of my questions very patiently. Overall, I am very satisfied with the whole process!

Ellie Wang
12 August 2021