"Claire at Douglas and Gordon was superb. We were dealing with a complicated chain and she pushed, chased and did everything to get it over the line. She was professional, always got back to us immediately and kept us calm when it all looked to be unravelling. The sale would not have gone through without her and the team. I cannot recommend Douglas and Gordon enough."
C.M. 24 June 2019
"This is long over due! We bought our flat a year ago with Enna-Mae at Douglas & Gordon and after all this time we are still so grateful for her help, follow up and attentiveness! If and/or when we're ready to sell we will definitely come back to her."
K.K. 12 June 2019
"Enna-Mae helped us with the purchase of our flat in Queens Park this autumn. She was professional, patient, very personable and extremely knowledgeable about the area both in terms of historical pricing and also aware of upcoming developments (moreso than any other agents that we spoke with while we were looking at properties) which was really helpful in helping us make our decisions during this process. A very positive experience and we would highly recommend her and Claire for their expertise in this location."
S.S. 20 December 2018
"Douglas and Gordon in Kensal Rise were super easy to deal with, always responded very quickly to any of our questions, sold our flat very quickly and made the whole process as stress-free as possible. Their brochures and pictures look amazing, which was one of the reasons we went with them. Overall, a pleasure to deal with and we felt well-looked after."
F.L. 28 November 2018
"While not the cheapest estate agent in town, their service was top notch. Claire and Enna-Mae have provided a first rate experience, very professional, friendly and enthusiastic to do their very best. i would highly recommend their services."
D.F. 31 October 2018
"Fantastic experience both selling our flat and buying a house. Both of the agents we worked with (Claire Bird and Enna-Mae Assiter) were smart, professional, friendly and guided us through the process beautifully and with minimal anxiety. After several disappointing experiences with local estate agents over the years, Douglas and Gordon were genuinely a breath of fresh air. Would recommend them to anyone and would absolutely use them again. Thanks guys! Five stars."
E.W. 30 August 2018
"We bought our first house with Douglas and Gordon and they were a pleasure to work with from start to finish. They never felt pushy or sales driven and made the process as easy as possible. Our broker was so personable, helpful and quick at getting back to us. We won't go anywhere else next time."
J.S. 26 June 2018
"I used D&G services upon recommendation of one of their competitor and following a very bad experience with a hybrid agent. We started working together in the first few months of D&G setting foot in QueensPark area and I can honestly say that I saw the quality of their service first hand within the first meeting/valuation appointment. A flowing communication where I truly felt listened to, no pushy sales tactics, no cheeky valuation, just honest, very pleasant and highly professional. So much so that in the months of my property being in D&G portfolio, I've had an average of at least 1 visit a week if not more (when my previous agent brought me 7 visits over 11 months...). Though we didn't proceed with selling on personal circumstances, I wholeheartedly recommend D&G QueensPark - Enna-Mae and Claire are wonderful to work with - and I will certainly use their services again in the future."
G.M. 13 June 2018
"Both Enna-Mae who led the process through to the end, and Claire who also did some early viewings, were both extremely warm, friendly and always happy to help, advise and get stuck in! From the outset they arranged more viewings from serious buyers than any of the other agents (we had been with both an online and a local agency), and I know talking to another couple in the area that they had done the same for them. We always felt like we were in extremely safe hands throughout: hugely supported and kept up to date in a timely manner. Calls and emails were always returned promptly and Enna worked tirelessly to push our sale through – and always with a smile! I would not hesitate to recommend them."
J.B. 29 May 2018
"Enna-Mae Assiter from Douglas & Gordon was fantastic. Enna was professional, calm and patient. I would highly recommend."
S.D. 22 May 2018