"The efficiency and courtesy of Ms. A. Locke at D & G on our W11 lease renewal was a total contrast to other agents, who are predominantly condescending, inefficient in documentation preparation and use pressure tactics. D & G are really organized and courteous. I am rather impressed. Never thought I'd write a review like this but there is a first time for everything. S. Shane, Bermuda"

"I had the pleasure of working with both Emlyn and Daniel just before Christmas. They quickly found appropriate tenants for my flat and then carried out various helpful tasks enabling the rental to be finalised smoothly. Kept in regular contact with me and nothing was too much trouble. Highly recommend this Balham Estate Agency , where courtesy and customer care is a top priority!"

"Fantastic and efficient service, better than others in the area by far. I am impressed with the professional yet friendly manner of the team and how hard they have worked in helping me with my flat. Thank you :)"

"Clarus Cleaners have worked alongside Douglas and Gordon as their primary cleaning contractor for 20 years; completing and delivering various professional cleaning services on their behalf or via third parties. We have been fortunate enough to work with all Douglas and Gordon agencies. We have always found Douglas and Gordon’s staff members to be very professional, extremely helpful and friendly; especially Marlene Jackson who works at the Balham branch."

"Thank you D&G (especially Dan F) for your efficiency finding us an emergency rental very fast with an efficient, quick and non complicated, professional approach."

"I couldn’t recommend D&G Balham enough! They are not only competent but super, super friendly. I also love that they are actively engaged in supporting the local community. Thank you, guys!"

"We would highly recommend the team at D&G (Balham), we've recently relocated and Dan was just brilliant in helping us secure the flat we loved. His enthusiasm, knowledge, professionalism and his assistance in enabling us to move in, even over the christmas holiday period, were very much appreciated. Great work, thanks!"

"Great Job from Daniel and Emlyn! They have been very helpful and flexible."

"Georgia Elliott provided a fantastic service whilst selling us our first flat. She was mega efficient and really friendly. I would recommend her to anyone looking to buy or sell in a heartbeat."