We take pride in operating with transparency at all times.
Please see below for our terms & conditions and fees for landlords
Letting & rent receipt fee
Vacant management fee
Handling insurance claims of more than £1,000
Contractor referral fees
Letting in contractors etc
Arranging safety checks
Inventory check-in & check-out fee
Tenancy agreement fee
Payment is due at the time of payment of first instalment of rent. Note: the figure shown assumes you are using us to prepare the tenancy agreement. The fee may vary in other circumstances.
Amount: £420.00 (inc VAT)
Tenancy not proceeded with
Payable where you decide not to proceed with a letting after we have taken up satisfactory references or produced a tenancy agreement. Payment is due on receipt of our invoice.
Amount: £300.00 (inc VAT) plus third party marketing costs
Deposit administration fee (where a Zero Deposit Guarantee is not being used)
Payable where you ask us to protect a deposit under the terms of the Tenancy Deposit Scheme or the Deposit Protection Service. Payment is due on receipt of our invoice.
Amount: £30.00 (inc VAT) per deposit per annum
Change of Tenant Fee
Change of Tenant Fee Payable to cover the drawing up of a new tenancy agreement or deed of assignment should a tenant(s) in a shared property be replaced by another tenant(s). Payment is due at the time the tenancy is entered into or extended or renewed. Funds will withheld from your account to cover the cost unless you instruct otherwise.
Amount £210.00 (inc VAT) + referencing costs
Extension of tenancy fee
Payable to cover the drawing up of the necessary paperwork if a tenancy is extended beyond its original term. Payment is due before the signed extension agreement is delivered to the tenant
Amount: £210.00 (inc VAT)
Sending statements by post fee
Payable where you ask us to send paper copies of Statements of Account to you by post. Payment is due on receipt of our invoice.
Amount: £5.00 (inc VAT) per statement
Land registry check
Payable to cover the cost of an online Land Registry search to check ownership details.
Amount: £5.00 (inc VAT)
Douglas & Gordon are members of The Property Ombudsman (TPO) which provides a free, impartial and independent service for the resolution of disputes between consumers and property agents. We follow TPO’s Codes of Practice which set the standard expected from property professionals. TPO’s Codes of Practice can be found on their website www.tpos.co.uk or can be requested directly from us. TPO’s service is free of charge to consumers.
We are members of the Client Money Protection (CMP) Scheme run by RICS (view certificate), further details of which can be found on their website https://www.rics.org/uk/upholding-professional-standards/regulation/firm-regulation/client-money/
NFoPP Regulation is the body responsible for regulating companies which fall within the jurisdiction of the Association of Residential Letting Agents (ARLA).
Douglas & Gordon is an ARLA Licensed Member.
CLIENT MONEY PROTECTION (CMP) PROVIDED BY RICS
INDEPENDENT REDRESS PROVIDED BY TPO