Douglas and Gordon Putney are the best estate agents in the area by a mile! We worked with Ed Firbank on my transaction and he was always attentive, knowledgeable, approachable and overall great to deal with. Knew all details about the property and even for the most obscure questions made a point of finding out and getting back to me. Having lived in London for years now, property search is something I had to do quite a few times – and Ed is one of the best agents I ever worked with. Highly recommended and next time I need property-related help in Putney area, will go to Douglas and Gordon Putney!
Review specific to lettings: I have received excellent service and advice from the lettings team at the Lower Richmond road office. They have secured a let on my property for a higher rent and over a longer period following full renovation of the property - very pleased. Not the cheapest agent around but they appear to be bringing in the results so at least you are getting what you pay for. Recommended.
Thank you. Great personal service that was professional and very helpful. Everybody went out of their way to help if I had a question about the sale. Easy to use online system to view the comments from viewings. Good feedback following each viewing which ensured I was kept up to date with the whole process. Thank you again.
The whole process from start to finish has never been so easy. Douglas and Gordon Putney were the first agency I looked at when trying to find a property, and after our first viewing I cancelled all my other agency viewings because of how easy and friendly everyone was. Sian, Erinn and John really know how to cater to each of their customers and they are sure to keep you well informed and updated every step of the way. I feel very comfortable leaving them to sort everything out for me, and they have completely taken away the dreaded hassle of finding a new flat. Would highly recommend, definitely the best agency out there!
I used collective letting sites to identify potential properties so dealt with many agents during my search. Sophie was great - she listened to my wish list, everything she showed us was relevant (nothing wasn’t a possibility), she listened to my feedback to hone what she showed us, and the information she gave us on likelihood of offers being accepted/rejected was accurate. She managed to strike the sweet spot between doing the best for the landlord (her actual client) and the tenants - at no time did I feel “the hard sell”. 👍