Kensington Estate Agents

I was looking for a realtor in London who was organised, efficient, proactive, understood the market, and would genuinely work around my needs. Shash came highly recommended by a friend, and I’ve been very happy with her service. She showed me a selection of her own listings with Douglas & Gordon, as well as properties listed through other agents within her network. The flat we found was exactly what I had been looking for. I am now back on the market for a London pied-à-terre and look forward to working with Shash again, as she is exactly the kind of realtor I was hoping to find.

Merina Eldan
09 May 2026

I have had the pleasure of working with Shash when I referred a client to her who was looking for a property. From the outset, she demonstrated professionalism, clear communication, and a genuine commitment to understanding the client’s needs. She kept all parties well informed throughout the process and ensured everything progressed smoothly. It was reassuring to know my client was in such capable hands, and I would not hesitate to work with Shash again or recommend her to others.

Tracy Telford's
01 April 2026

We were delighted with the personal service and professional advice we received from Shash Stephens. She did a fantastic job accompanying us at each stage of the process: visits, offer, negotiation and solicitors. Shash was able to offer expert advice on the properties we were considering, the market in general, and provided a wealth of experience on refurbishment and property improvements, which made our final decision much easier. Once we had found the best home for us, she facilitated the entire negotiation and purchase process, resolving queries and concerns right through until completion. Throughout she always conducted herself with empathy, transparency and the highest standards of integrity. We could not have asked for more!

David Hillier
26 November 2025

We bought our first home in London with Douglas & Gordon through their superstar agent Shash. She went above and beyond for us and was super helpful throughout the entire process!

Emily Richardson
01 October 2025

Shash Stephens was exceptional. Without her help, I truly believe my flat purchase would have fallen through. She went above and beyond in advising me and following up with the seller and solicitors. Five-star service.

Bruna Cabrera
29 September 2025