staff are available, competent and willing to help.

Miss S L

The patience , commitment, and expertise that we received was exemplary!

Lady T B

The negotiator was very good at guiding me through the process and ensuring that what ever he said was going to happen..did actually happen. Both my wife and I and ecstatic and when we come to buy next year we will be certainly looking through D&G.

Mr S d

D&G sent appropriate particulars of flats, according to the search criteria/conversations with lettings agents. D&G were quick to arrange appointments for viewings, particularly in the evenings after work which was very much appreciated. Once the offer process was started, the ball rolled very quickly with regard to contacting the landlord and supporting the offer.

Miss E T

Extremely pleasant, competent and efficient service. Much appreciated your helpfulness in handing out keys to people who needed access to the house as we were never there to do this ourselves.

Ms E B

On the whole great efficiency, yet not officious.

Lady P W

Very efficient follow-up and organisation. Attentive assistance and help, and we welcomed the personal engagement by the local branch manager who was always available and ready to assist on any issue.

Mr R S

I felt the sales negotiator went above and beyond to help us in making our purchasing decision and secure the property. He provided assistance to us well outside of normal working hours and did his best to answer any concerns we had.

Ms L C

Professionalism, willingness to help and trustworthiness

Miss S L

Advice given was accurate and all dealings were very professional. Frequent feedback given.

Mr K G

Extremely helpful with advice. Quick to find tenants and good communication.

Mrs S S

Quick service with reliable and friendly staff who explained well what was on offer.

Mr J C

A personalised approach, excellent follow up, negotiation help, honesty and simply making communication so easy. I highly recommend. This agent makes a huge difference!

Ms A G

We were kept in the loop throughout the whole sales process and any issues were dealt with swiftly and efficiently.

Mr A M

Friendly helpful service.

Mr N T

The prompt handling of any queries and helpful advice provided.

Miss A S

Very professional and knowledgeable of the area and rental market. We felt our property would be in good hands.

Mrs D L

The letting agent reps were extremely professional and helpful.

Miss F G

Felt like a more personal service than what we had received from other agencies in the past. Very professional.

Miss E S

Proactive and responsive!

Ms C P

I was very impressed with D&G. The agents listened carefully to what I was looking for, only suggested relevant properties, were extremely responsive to emails and calls and very helpful, with flexible times for visiting.

Miss J H

Responsive and informative team!

Mr E H

Pleasant style of communication at initial discussions and subsequently. Very helpful with advice on things outside the official letting role (eg advice on carpets, electricians etc).

Mr D L

A very good and professional service. The Southfields office were brilliant throughout.

Mr S H

the honesty, genuine service mind-set, pleasant friendly attitude of all staff we encountered

Mr A A

Swift letting and very helpful advice and communication from the Southfields office

Mrs R G

Communication and response was excellent as usual and I find D and G are always willing to go the extra mile.

Mrs G M

Very personable, helpful and supportive staff.

Ms V M

D&G were polite and helpful, with good communication and they made us feel comfortable.

Ms S D

The D&G team were friendly and helpful. In addition to this I want to single out Faith Cook who did an amazing job in negotiating a great offer, and persisting in keeping the chain alive when it was a very difficult process. She went above and beyond what could have been expected.

Miss S L

D&G were polite, friendly, professional and positive. They have excellent knowledge of the market leading to a smooth and speedy completion of the let, gave excellent advice and support at every stage on everything from presentation to paperwork. Thank you very much for your hard work!

Mrs F F

I quickly received an offer, D&G were very organised and patient with a first time landlord.

Miss E W

Friendly and professional staff.

Ms L J

All aspects were impressive; super responsive and helpful.

Mr J D

you kept me up to date with every process of the sale, and was able to answer all the questions I had.

Miss E F

D&G facilitated the transaction and managed all parties superbly and efficiently. You were highly experienced so knew what to do and not too salesy or pushy.

Mr D N

Friendly, can-do attitude.

Mrs N B

You were responsive and patient.

Ms K P

Your staff was friendly and efficient

Mrs W L

was very professional and helpful throughout the deal

Ms S A

Your negotiator is a charming, diligent and helpful young man who was very pleasant to deal with, greatly impressing my wife and me. He was patient and consistently helpful. We are very pleased with the flat. Overall a good experience and I wouldn't hesitate to recommend him and D&G's West Putney Office.

Mr P A

Professional manner, polite and nice bottle of champagne.

Mr P G

Douglas and Gordon were amazingly professional, helpful and so friendly.

Mrs T S

Pleasant and helpful staff.

Mr R W

Professional, driven, friendly and not aggressive or pushy.

Mr E H

Smooth running of the whole process.

Mr C R

I was impressed with your manager's experience and understanding of the market and the negotiator's determination and persistence. In the negotiating stage, both were quite excellent.

Mr S G

Good communication at all times.

Mrs G K

Nice and friendly.

Miss S B

Personal and attentive service.

Mr J D

My contact was extremely efficient, polite, helpful and speedy.

Mrs J M

We were kept informed of the progress throughout.

Mr R S

Very efficient, knowledgeable and friendly.

Miss E T

Your staff went straight to the point and followed my research very well!

Mr V G

your negotiator was very personable, professional and reassuring. She made the stressful process of moving much more pleasant and we also believed that she would do her best for us (and not just the landlord).

Mr C B

The whole process was very smooth, communication was very clear and you were always friendly and helpful.

Ms J N

Positive yet realistic approach! The manager and her team have always been excellent.

Mr M B

Delivering under a tight timeframe.

Miss J H

D&G were quick to act on the issues that arose during the deal, had excellent problem-solving skills and were really kind and patient on every step of the procedure.

Mr D A

You were extremely helpful with finding another property for us. Good communications. Very professional.

Mr T J

Professional advice.

Mr R R

Very friendly people with a great understanding of our needs.

Ms L J

Very helpful and professional manner.

Mr S B

Speedy and professional.

Mr T T

Constant interest and communication., permanent availability and friendly advisers.

Mr G E

Pandy made the large move for us extremely stress free and handled everything brilliantly.

Miss L B

We like the way D&G handle themselves, very above board, no rubbish and assisted all the parties in securing the deal. They were professional in a proper way and a great credit to estate agent industry.

Mr D N

professional, efficient and helpful with any questions we had when buying the property.

Mrs S W

Always responsive, friendly and open about what was going on.

Mrs S C

All the tasks for which the agency was responsible were carried out as expected and on time.

Ms F L

Douglas & Gordon took our requirements on board, there was efficient targeted marketing with clear, considered and measured advice. We were kept informed throughout.

Mr C P

Committed and driven.

Mrs S S

the team at Southfields were very professional, pro active and pleasant to deal with.

Miss N S

Everything was taken care of in a very orderly manner.

Mr J W

have been very helpful throughout the process, and always gone the extra mile with our queries and requests. They come across very professional, provided seamless service, he demonstrated great negotiation skill and ability to manage both buyer and seller's expectation, which helped us to purchase the property. Overall, a great experience for us. Thank you both very much!

Mrs L Z

Responsive and cooperative.

Mrs S W

Committed supportive team.

Mr R B

I was very impressed with her ability to close all negotiations, she's an asset to the company. Plus I found all the pre-tenancy paperwork flow excellent.

Mr S Q

The level of service that I received was superb, personal, attentive and on the ball. She was really excellent and made the entire process very smooth, inspite of multiple hiccups along the way.

Mr A G

was very friendly, responsive and open with us throughout the process; her attitude was very positive and she helped us a huge amount chasing the solicitors etc. which left us able to actually enjoy the process and get excited about our new home.

Mrs C D

Continuous readiness to help the transaction in any way needed.

Mr M W

The communication, advice and every member of staff we dealt with were extremely friendly and helpful.

Mr T B

Your manager is a very good agent, he was very open, balanced and fair in his approach. I had a good experience dealing with him.

Mr T A

so helpful, kind and professional. They made what essentially was a very stressful process so much easier to get through.

Mrs T T

There was effort made on your part to ensure a smooth running process. It was great.

Mrs L P

Very efficient, very thorough, genuinely really knowledgeable and helpful.

Mr S C

Took care of all aspects of sale, I did not have to worry about anything.

Mr S P

All team members were professional and helpful at all times.

Mrs E M

Hugely impressed by your energy and dedication to getting my flat sold.

Mrs R S

team from the Abbeville Road office have been amazing. The transaction wasn't straight forward and took a long time to complete but I believe that through the teams' great communication, professionalism and hard work, the transaction was made possible. We are very happy with our new house and wanted to thank you all

Mrs A V

The quickest sale I have ever experienced. This has set the benchmark. Thanks all

Mr S U

Service was very good; I was always updated and they worked as a team. I am very grateful and would recommend them to anyone in the area. Well done D&G.

Mr G M

..was fantastic to deal with. She gave regular updates and was exceptional when it came to dealing with the buyers too. Having dealt with many agents over the years she was easily the best (and I have dealt with some very good ones)

Mr D D

Dedicated, proactive and professional.

Mr M S

Professionalism balanced with personal feel

Mrs A L

..charming and personable. D&G clearly have a large share of the market in the Abbeville Village area.

Miss F E

.. was always available and worked tirelessly to ensure that both our sale and purchase went through, even though the sale was agreed through another office. She managed to keep everyone happy and up to date, and offered great advice and followed through with everything she said she would do.

Mrs M M

very courteous, efficient and professional throughout.

Mrs S W

despite a difficult sale remained calm and controlled - impressed.

Mr H L

extremely helpful, kept in touch and was good to deal with.

Mrs A R

The patience , commitment, and expertise that we received was exemplary!

Lady T B

Extremely pleasant, competent and efficient service. Much appreciated your helpfulness in handing out keys to people who needed access to the house as we were never there to do this ourselves.

Ms E B

We were kept in the loop throughout the whole sales process and any issues were dealt with swiftly and efficiently.

Mr A M

Friendly helpful service.

Mr N T

The D&G team were friendly and helpful. In addition to this I want to single out Faith Cook who did an amazing job in negotiating a great offer, and persisting in keeping the chain alive when it was a very difficult process. She went above and beyond what could have been expected.

Miss S L

Friendly, can-do attitude.

Mrs N B

was very professional and helpful throughout the deal

Ms S A

Pleasant and helpful staff.

Mr R W

I was impressed with your manager's experience and understanding of the market and the negotiator's determination and persistence. In the negotiating stage, both were quite excellent.

Mr S G

You were extremely helpful with finding another property for us. Good communications. Very professional.

Mr T J

Professional advice.

Mr R R

Douglas & Gordon took our requirements on board, there was efficient targeted marketing with clear, considered and measured advice. We were kept informed throughout.

Mr C P

Committed and driven.

Mrs S S

Committed supportive team.

Mr R B

The level of service that I received was superb, personal, attentive and on the ball. She was really excellent and made the entire process very smooth, inspite of multiple hiccups along the way.

Mr A G

The communication, advice and every member of staff we dealt with were extremely friendly and helpful.

Mr T B

so helpful, kind and professional. They made what essentially was a very stressful process so much easier to get through.

Mrs T T

Very efficient, very thorough, genuinely really knowledgeable and helpful.

Mr S C

Took care of all aspects of sale, I did not have to worry about anything.

Mr S P

All team members were professional and helpful at all times.

Mrs E M

Hugely impressed by your energy and dedication to getting my flat sold.

Mrs R S

team from the Abbeville Road office have been amazing. The transaction wasn't straight forward and took a long time to complete but I believe that through the teams' great communication, professionalism and hard work, the transaction was made possible. We are very happy with our new house and wanted to thank you all

Mrs A V

The quickest sale I have ever experienced. This has set the benchmark. Thanks all

Mr S U

Service was very good; I was always updated and they worked as a team. I am very grateful and would recommend them to anyone in the area. Well done D&G.

Mr G M

..was fantastic to deal with. She gave regular updates and was exceptional when it came to dealing with the buyers too. Having dealt with many agents over the years she was easily the best (and I have dealt with some very good ones)

Mr D D

I felt the sales negotiator went above and beyond to help us in making our purchasing decision and secure the property. He provided assistance to us well outside of normal working hours and did his best to answer any concerns we had.

Ms L C

A personalised approach, excellent follow up, negotiation help, honesty and simply making communication so easy. I highly recommend. This agent makes a huge difference!

Ms A G

Friendly and professional staff.

Ms L J

you kept me up to date with every process of the sale, and was able to answer all the questions I had.

Miss E F

Your negotiator is a charming, diligent and helpful young man who was very pleasant to deal with, greatly impressing my wife and me. He was patient and consistently helpful. We are very pleased with the flat. Overall a good experience and I wouldn't hesitate to recommend him and D&G's West Putney Office.

Mr P A

Professional manner, polite and nice bottle of champagne.

Mr P G

Good communication at all times.

Mrs G K

Nice and friendly.

Miss S B

Personal and attentive service.

Mr J D

We like the way D&G handle themselves, very above board, no rubbish and assisted all the parties in securing the deal. They were professional in a proper way and a great credit to estate agent industry.

Mr D N

professional, efficient and helpful with any questions we had when buying the property.

Mrs S W

Always responsive, friendly and open about what was going on.

Mrs S C

the team at Southfields were very professional, pro active and pleasant to deal with.

Miss N S

have been very helpful throughout the process, and always gone the extra mile with our queries and requests. They come across very professional, provided seamless service, he demonstrated great negotiation skill and ability to manage both buyer and seller's expectation, which helped us to purchase the property. Overall, a great experience for us. Thank you both very much!

Mrs L Z

was very friendly, responsive and open with us throughout the process; her attitude was very positive and she helped us a huge amount chasing the solicitors etc. which left us able to actually enjoy the process and get excited about our new home.

Mrs C D

Continuous readiness to help the transaction in any way needed.

Mr M W

Your manager is a very good agent, he was very open, balanced and fair in his approach. I had a good experience dealing with him.

Mr T A

There was effort made on your part to ensure a smooth running process. It was great.

Mrs L P

Dedicated, proactive and professional.

Mr M S

Professionalism balanced with personal feel

Mrs A L

..charming and personable. D&G clearly have a large share of the market in the Abbeville Village area.

Miss F E

.. was always available and worked tirelessly to ensure that both our sale and purchase went through, even though the sale was agreed through another office. She managed to keep everyone happy and up to date, and offered great advice and followed through with everything she said she would do.

Mrs M M

very courteous, efficient and professional throughout.

Mrs S W

despite a difficult sale remained calm and controlled - impressed.

Mr H L

extremely helpful, kept in touch and was good to deal with.

Mrs A R

On the whole great efficiency, yet not officious.

Lady P W

Professionalism, willingness to help and trustworthiness

Miss S L

Advice given was accurate and all dealings were very professional. Frequent feedback given.

Mr K G

Extremely helpful with advice. Quick to find tenants and good communication.

Mrs S S

The prompt handling of any queries and helpful advice provided.

Miss A S

Very professional and knowledgeable of the area and rental market. We felt our property would be in good hands.

Mrs D L

The letting agent reps were extremely professional and helpful.

Miss F G

Responsive and informative team!

Mr E H

Pleasant style of communication at initial discussions and subsequently. Very helpful with advice on things outside the official letting role (eg advice on carpets, electricians etc).

Mr D L

A very good and professional service. The Southfields office were brilliant throughout.

Mr S H

Swift letting and very helpful advice and communication from the Southfields office

Mrs R G

Communication and response was excellent as usual and I find D and G are always willing to go the extra mile.

Mrs G M

D&G were polite, friendly, professional and positive. They have excellent knowledge of the market leading to a smooth and speedy completion of the let, gave excellent advice and support at every stage on everything from presentation to paperwork. Thank you very much for your hard work!

Mrs F F

I quickly received an offer, D&G were very organised and patient with a first time landlord.

Miss E W

All aspects were impressive; super responsive and helpful.

Mr J D

D&G facilitated the transaction and managed all parties superbly and efficiently. You were highly experienced so knew what to do and not too salesy or pushy.

Mr D N

You were responsive and patient.

Ms K P

Your staff was friendly and efficient

Mrs W L

Professional, driven, friendly and not aggressive or pushy.

Mr E H

My contact was extremely efficient, polite, helpful and speedy.

Mrs J M

Very efficient, knowledgeable and friendly.

Miss E T

Positive yet realistic approach! The manager and her team have always been excellent.

Mr M B

Delivering under a tight timeframe.

Miss J H

Very friendly people with a great understanding of our needs.

Ms L J

Speedy and professional.

Mr T T

staff are available, competent and willing to help.

Miss S L

The negotiator was very good at guiding me through the process and ensuring that what ever he said was going to happen..did actually happen. Both my wife and I and ecstatic and when we come to buy next year we will be certainly looking through D&G.

Mr S d

D&G sent appropriate particulars of flats, according to the search criteria/conversations with lettings agents. D&G were quick to arrange appointments for viewings, particularly in the evenings after work which was very much appreciated. Once the offer process was started, the ball rolled very quickly with regard to contacting the landlord and supporting the offer.

Miss E T

Very efficient follow-up and organisation. Attentive assistance and help, and we welcomed the personal engagement by the local branch manager who was always available and ready to assist on any issue.

Mr R S

Quick service with reliable and friendly staff who explained well what was on offer.

Mr J C

Felt like a more personal service than what we had received from other agencies in the past. Very professional.

Miss E S

Proactive and responsive!

Ms C P

I was very impressed with D&G. The agents listened carefully to what I was looking for, only suggested relevant properties, were extremely responsive to emails and calls and very helpful, with flexible times for visiting.

Miss J H

the honesty, genuine service mind-set, pleasant friendly attitude of all staff we encountered

Mr A A

Very personable, helpful and supportive staff.

Ms V M

D&G were polite and helpful, with good communication and they made us feel comfortable.

Ms S D

Douglas and Gordon were amazingly professional, helpful and so friendly.

Mrs T S

Smooth running of the whole process.

Mr C R

We were kept informed of the progress throughout.

Mr R S

Your staff went straight to the point and followed my research very well!

Mr V G

your negotiator was very personable, professional and reassuring. She made the stressful process of moving much more pleasant and we also believed that she would do her best for us (and not just the landlord).

Mr C B

The whole process was very smooth, communication was very clear and you were always friendly and helpful.

Ms J N

D&G were quick to act on the issues that arose during the deal, had excellent problem-solving skills and were really kind and patient on every step of the procedure.

Mr D A

Very helpful and professional manner.

Mr S B

Constant interest and communication., permanent availability and friendly advisers.

Mr G E

Pandy made the large move for us extremely stress free and handled everything brilliantly.

Miss L B

All the tasks for which the agency was responsible were carried out as expected and on time.

Ms F L

Everything was taken care of in a very orderly manner.

Mr J W

Responsive and cooperative.

Mrs S W

I was very impressed with her ability to close all negotiations, she's an asset to the company. Plus I found all the pre-tenancy paperwork flow excellent.

Mr S Q