One of my god-children has just completed two weeks work experience at Douglas & Gordon. When reporting back to his father to relate his experience, he said that it wasn’t a career for him. Fair enough! But the reason he gave was that being an estate agent seemed a very unfulfilling and boring profession. “All they do is show people houses, and when they do they don’t seem to do much selling.” I realise that recounting this tale does not show Douglas & Gordon in a very good light, but it is the perception of the general public and of many people who do choose to enter this profession. It couldn’t possibly be further from the truth. To be a truly outstanding estate agent requires a great many skills (very few people have them), and the easiest part of the process is showing someone around a house.